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Frequently Asked Questions
Can you tell me how the shopping process works?
Help! I didn't fill out my bookplates and I changed my mind! What do I do?
Email help@hullabaloobookco.com with your order number and we'll invoice you and print new plates and put them in the mail. Easy as pie.
We will process and ship your order within 2-4 business days (excluding weekends, holidays, and in the event that we are holding a special promotion or receive an influx of orders.) If you select Priority Mail, your order should arrive 2-4 business days after shipment, depending on the time of the year per USPS. If you choose ground shipping, your order should arrive 3-14 days after shipment. You will receive an email when your order ships with a tracking number regardless of which method of shipping you choose. Please note that we cannot guarantee arrival dates and are not responsible for any delays.
To find our books, we work with publishers, are constantly receiving awesome recommendations from folks like you, and honestly, use good old fashioned elbow grease. Our kids are the lucky recipients of A LOT of new bedtime stories. After we’ve narrowed down the list of new discoveries, we pass them along to our Family Reader Circle to get their feedback. We’re looking for a few things in our books: superior quality, with heavyweight paper and gorgeous illustrations, stories that embody one (or a few) of our Amazing Attributes, and how well children interact and stay engaged as they're reading. We’re also looking for books that represent a wide range of ethnicities, abilities, cultural backgrounds, and world-views. The lucky few who make the BEST impressions get added to the shop!
If you don't see exactly what you need for your child’s current developmental or emotional state, please send us an email at hello@hullabaloobookco.com. Even though we aren’t able to carry every amazing book out there, we have read or read about thousands of options and are happy to help you find something that reflects your child’s needs or feelings.
-A gorgeous, BIG offering called The Little Library featuring 30 titles and a handcrafted, solid wood book wagon. A perfect selection for corporate celebrations, large groups, or generous gift-givers.
-Curated baby shower collections allowing individual guests to pick froma private list, customize their bookplate, and purchase. Then Hullabaloo packages and ships everyone’s books to the lucky mama or shower hostess. Great for building baby’s book collection alongside traditional shower gifts.
-The Hullabaloo Concierge Service wherein your personal team member keeps track of the lucky kids in your life, schedules reminders, and makes suggestions anytime there’s a reason to celebrate.
Return Policy
We are happy to accept returns of unread books WITHOUT the bookplate affixed within 30 days of its arrival date. Due to the highly personalized nature and permanence of attached bookplates, books sent with bookplates attached are not returnable. If you wish to have your bookplate sent unattached in the receipt envelope, making it eligible for exchange or return, please check the box indicating so at checkout.
Returns are issued in two forms: the original payment is refunded to the purchaser’s credit card or an exchange can be made for books of equal or lesser value. Shipping charges are non-refundable. Please email help@hullabaloobookco.com and we’ll get things sorted straight away!
Shipping Information
Weight-based GROUND and US PRIORITY MAIL shipping options offered for all states, including AK, HI and APO/FPO.
*We have priced these as low as we possibly can as a small business with constantly rising shipping rates.
Up to 2-4 business days processing and 2-4 business days shipping for Priority Shipping.
Up to 3-5 business days processing and 3-14 days shipping for Ground Shipping.
APO/FPO: Please note that shipping estimates are only to the APO/FPO Ports. It will take longer to reach you overseas.